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CRM

Client relationships connected to financial outcomes.

CRM should capture leads, contacts, accounts, deals, activity, and tags while staying connected to proposals, invoices, payments, and client history.

Records

Keep core relationship objects clean and deduplicated.

Leads
Contacts
Accounts
Deals
Activities
Tags

Commercial context

Connect CRM work to revenue and delivery.

Deal amount
Expected close
Proposal link
Invoice link
Payment status
Owner

Daily workflow

Make next actions visible and easy to follow.

Tasks
Notes
Stage changes
Follow-ups
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